Let me tell you it is just as rough on the other end of the phone. "Yeah, I just got this email from somebody I don't know but it had an attachment I want to read. My anti-virus will not let me open it even after I disabled it. What is wrong with your email server? I even sent it to my laptop and Excel won't let me open it as well, what is wrong with your email server? Oh never mind it finally opened but it looks blank and now Outlook is acting weird, what is wrong with your email server?"