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Actually, I think it graces the bottom of those lists because interacting with telco customer support is like pulling teeth.

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Let me tell you it is just as rough on the other end of the phone. "Yeah, I just got this email from somebody I don't know but it had an attachment I want to read. My anti-virus will not let me open it even after I disabled it. What is wrong with your email server? I even sent it to my laptop and Excel won't let me open it as well, what is wrong with your email server? Oh never mind it finally opened but it looks blank and now Outlook is acting weird, what is wrong with your email server?"

Interacting with Google-style companies is the same, the only difference is tat you just never have a human contact.

As a normie, I've never in my life had to interact with a tech company's CS. Shit either just works, or I give up and switch to a competitor.

I have, however, wasted days of my life listening to elevator music interrupted by annoying, incredibly loud upsells, going through the same dumb, patronizing troubleshooting steps with customer support, multiple times for the same incident.

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