We can see too that most of competitors' reviews are clearly inauthentic. Also, in the B2B space, a public endorsement is infrequently given for various reasons. Being in cybersecurity makes it an awkward ask too - especially after SolarWinds got a lot of flack for publishing their client list on the website [1].
However, it would have to be done - as that prospect has made it clear. We are sticking by our guns though and will get there eventually with genuine reviews. But TBH, the path is not clear.
[1] https://www.theverge.com/2020/12/15/22176053/solarwinds-hack...
I wrote genuine thoughts on the product but given it has been offered to me and not someone else, there is a clear selection bias.
However, even in the "encouraged" reviews you can still discover what problems people solve with certain class of tools and how much money they're ready to pay for them.
Pros: We love everything about this software! Especially A, B, C, D, E, F and G features!
Cons: It's always so difficult to wait for the next monthly patch! But it's so worth it!