Hacker News Reader

Comment by ohlookabird | Hacker News Reader

Thanks. However, it is just not excusable and a breach of trust. The Backblaze Twitter communication making pretty clear that they don't see a problem with tracking paying customers. We are moving somewhere else.

View on HN

I wouldn't judge a company based on their Twitter engagement. Twitter is a really dumb place.

If a company engages via a public medium, you absolutely should judge them by their interactions on it.

If they refrain from engaging, then I agree that you shouldn't judge them by that.

If a company writes childish messages in a place where it is expected to read childish messages, I wouldn't use that to judge the rest of the organization.

That might be and I am not judging you for this perspective. From a company handling my data I however expect them to be professional wherever they articulate themselves about a serious problem.

Yev here -> I think part of that was a mistake on the Twitter side of things. We've published a blog post with information after finishing our root cause analysis -> https://www.backblaze.com/blog/privacy-update-third-party-tr....

Same, I'm out. Who are you moving to?

I’ve looked at Backblaze and Wasabi for my personal off-site backups, and sided with Wasabi. Can’t complain so far.

Does Wasabi do something similar? Have you checked? There’s probably a very limited window to do that, I’d imagine everyone in this space is checking their trackers now.

I just signed up for a free trial with Wasabi and they include trackers from Google analytics and LogRocket. I'm not sure if they send filename data across the wire.

Is it smart to tell people that you are leaving before you actually backed-up and moved you data in the new place!?

I kinda lost whatever trust I had in Backblaze here, but I don’t think they’re in the habit of deleting paying customers’ data in vengeance.

Reply on news.ycombinator.com