1. Lot very early stage start-ups will simply use excel instead of 50$/month. You should have an easier price point to onboard just the planning features. As they grow they upgrade.
2. The docs leave a lot to be desired, not going to go through all work of sign-up without better docs.
3. Security is no where to be found, double authentication, policies, something..
1. There are several tools that offer only the planning features. Our view is that budgets and actuals should be on the same system for the product to provide value over time. We may offer a free version with just the planning features in the future, but I built Pry for myself and I wouldn't like to use it that way.
2. Agreed. Documentation is one of those - if they complain, we'll improve it kind of things. And we've certainly heard some complaints about it here today.
3. Got good feedback on this from another user earlier too. We'll look into making our security practices more visible on our site since we work with finance data.