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Comment by ericvanular | Hacker News Reader

Thanks for building Backblaze. If you're able to share some feedback with the team - this is an extremely important factor. If you can ensure downtime is avoided during maintenance windows, it will make your service much more viable for production systems

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This is an unreasonable expectation. The whole point of a maintenance window is to allot an expected time when there might be downtime.

Otherwise, the maintenance window becomes 24hx365, since "ensuring downtime is avoided during maintenance window" means literally - make a maintenance window have the same uptime as non-maintenance window.

It's not necessarily unreasonable, it just depends on what kind of product they want to offer. S3, Google Storage, etc. do not have a maintenance window that I'm aware of. That's not to say they would never go down, but if they do you would expect an alert and an apology, at least. Many application require this kind of expected uptime, but of course there are others (backup, etc) that would not.

Yes the request would turn into - please remove the maintenance window, instead of "make the maintenance window not have downtime"

Can anyone be 100% sure that downtime is avoided during maintenance windows?

If you have some umm other useful tips for that 100% uptime let the rest of the world know. I am more happy with realistic and upfront statements from B2 than some wishful thinking from potential users.

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