Recently I stopped using Uber. In my city, I’ll get paired with a 4.9 or 5 star Uber driver who accepts the trip but then will drive past the street or drive in a weird pattern just a few blocks away but never actually stop to pick me up. Four out of five times I cancelled and got charged a cancellation fee. I disputed and Uber refunded me. The fifth time I didn’t cancel and waited to see how long this driver would screw around. Eventually HE cancelled and then I got an email from Uber saying that I was reported for not wearing a mask.
The service industry is ripe with scammers. I’ve basically stopped using it. And Uber has gotten legitimately expensive enough that it’s cheaper for me to buy a new Corolla and pay for insurance and gas.