Oh, I certainly agree people with a small number of customers have to keep giving those customers what they want in order to keep them as customers.

I just think that's true for people with a large number of customers too.

If customers have subscribed to my patreon to see my artwork of scantily clad anime ladies, I gotta keep giving them what they want whether I've got 100 customers paying $100/month or 10,000 customers paying $1/month.