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Most people aren’t technical experts, so this has a much broader appeal using language and scenarios that’s more familiar to everyday people.

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That's not my point.

My point is why should anyone listen to this guy. None of his qualifications are on display. Does he build out WiFi networks for a living? "He works for the New York Times" is not a qualification anyone should give a shit about after how they've conducted "journalism" since 2015.

I want to hear from experts, not journalists. Maybe articles wherein journalists consult with a range of experts and then convey those experts' opinions to me, but I definitely don't care what a guy with a degree in journalism who happens to love tech has to say. I want to hear from people from work with these technologies from day to day.

If you want to know about heart health, you ask a cardiologist, not a health journalist.

I think the issue your ideal world of communication runs into, is that experts can't dedicate all of their time to public outreach. That's where journalists come in. If you want to know why your chest hurts a bit on the regular, you talk to your doctor. If you want to learn a few interesting facts about a heart condition, you read an article written by a journalist.

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