You call your resident "cloud team" or "infrastructure team" for help. Unfortunately, those guys are busy having an existential crisis looking into the abyss of machines, queues, cache layers and databases that are supposedly enabling "smooth team based development".
So you get adventurous and open up XRay or Application Insights or whatever the fuck. After a few hours you realize that the erroneous response code that you thought was the culprit is there by "by design" "intentionally".
So you say fuck it and add another microservice or cache layer that "fixes" the problem and call it a day. You can hear screams of agony from the infrastructure team, but who cares.
When you leave for the day, the boss pats you on the shoulder. "Nice work today, handling that incident", he says.