Without disputing your claim, why is this taxonomists' job? Imagine spending 10-15 years of academic work to get a PhD and become the world expert on something important but obscure, and then being told you need to market yourself to the general public and devote a significant portion of your time to answering stupid questions (as in 'who cares about this boring stuff' as opposed to 'what is the airspeed of a pigeon').
If I understand your 3rd paragraph correctly, maybe the real problem here is university administrators ending up actually in charge of things rather than as mere functionaries whose job is to facilitate the academics' goals, mysterious as those may be.Every single academic person I know loathes the administrators of their institutions (as a class rather than at the individual level, though I can think of exceptions) but seem helpless to displace them.