I played a couple months of evenings of D2 during the pandemic: the online experience was quite a mess. Got temp bans several times for switching characters soon after login. Rampant botting to the point that people made bot services that would give you waypoints upon request as they spam their d2itemz4sale.biz or whatever URL. Seems like there is no moderation budget so they just have a bunch of blunt automated rules.
Lots of quality of life issues remain in the game, like potion management after death, managing projectile consumables in the inventory, friend system is a bolt on through the chat system. I wonder if they made any changes to address un-fun parts of the game or if this is functionally identical.
Still had quite a bit of fun. Was able to tank Uber Diablo with a Zeal paladin to drop annihilus.