Their UI sucks! Poorly designed form, no tooltip explaining the fields, bad contrast ratio, and a button with just an icon. A bank will spend $$$$$ on consumer facing UI, but spare almost no thought on UI used by employees.

But this is definitely not as bad as some of the other UI I've seen in SAP, Oracle, etc. It's certain that nobody who ever uses this UI actually approved this UI. Even if you do use it, hate it, you have no way of asking for a change.

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