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If the numbers don't convince, maybe the cozy picture of the man who enjoys doing large corporate transactions will seal the deal!

on the link they say "A rich and intuitive user experience that helps bankers enrich customer guidance, advice and product recommendations to customers".

And to be fair to Oracle, it might be, now. And Citi is just using a twenty+ year old version of it. Because Oracle charges more for upgrades than support.

Is it? Or is it like most Oracle enterprise products (E-Business Suite, PeopleSoft, yadda yadda) – and the actual UX is bespoke constructed by an army of contractors across the world?

I personally know folks who work in Oracle Fusion Apps and they do the design for Fusion Apps (and not contractors)