Someone came on HN to report that a free-tier product is failing in a way that’s undetectable and doesn’t make sense as described by the products’ marketing materials, and the resolution is to pay (a small amount) for the upgraded version. One of the Cloudflare engineers* immediately responds to the article saying he’s looking into things because this shouldn’t be happening. Everything seemed to be going so well in this story. I only continued reading the comments to find the first one where someone turns this into a story of blame for the poster being cheap, and your post was it.

ETA: * The CTO of Cloudflare