Summary of things that we've had issues with lately:
- Caching of a specific route just stopped working. I log a support ticket (nightmare to find in the dashboard) and miraculously it starts working again after the ticket gets responsded to.
- Some of our staff got locked out of part of our app because we exceeded the 5 free users of the "Access" plan. Upgraded to the 50 user plan in the new Teams part and it still didn't work. Contacted support, fixed again but no explanation. (multiple day turnaround on tickets)
We're invested in their tech a lot and I love workers - they really take some big tasks off us. If Azure come up with something compelling we'll probably switch though (assuming I can make sense of Azure's billing and product naming strategy)