Yeah, admittedly typically when I do video conversion, I use ffmpeg nowadays, just because I am comfortable enough with the command line and it's easier to script.

That said, whenever my dad needs my help with any video stuff, trying to talk him through ffmpeg command line args is tricky, and while VLC's interface is a bit weird, I've managed to talk him through how to use it. It's not ideal, but considering that it's free, works, and supports basically every format imaginable, we forgive it...certainly better than when I was using AutoGordianKnot as a teenager :).