> They should be forced to provide the service they promised
Read the TOS. This was never promised.
Read the TOS. This was never promised.
They may be legally entitled to do what they've done. That doesn't make it right.
My comment is an "ought" comment, more than an "is" comment. Regulation should moot TOS's that allow this kind of rug-pulling.
You should be aware that if you're citing the TOS in any context other than a court case, most people are going to like you less as a result.