Also, when it comes to computers (I use a Mac), there is also another factor. Apple devices may be difficult (and expensive) to repair, but they are certainly popular, which means one can find plenty of online resources or even spare parts, where applicable. And, one can actually find a local store that repairs Macs and take the computer there, if throwing money at the problem is an option.
Quite recently, I came across a case of a Lenovo laptop whose user had somehow activated bitlocker and forgot the password. Wasn't interested in the files, they just wanted to be able to use the computer again. I tried to find a way to reinstall the operating system and, I kid you not, there was literally no obvious way to boot normally from a usb device nor Lenovo provides any meaningful documentation or, Heaven forbid, the boot image to reinstall. It was actually kind of difficult to even determine the model of the device, as there have been several generations with the same name, each with a different processor and efi firmware. It was almost as if the model never existed.
We can laugh all we want for Apple's expensive and un-repairable devices, but the above nightmare cannot happen in the Apple ecosystem. You can even get the device to an apple store and they'll happily take your money and fix your device (if it's not severely damaged of course). This is not unique to Apple, e.g. Dell has excellent support and documentation. But this is a quality that is very important and yet it is often overlooked.