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> For customers that require more control across their DevOps processes and support, the GitLab Premium tier is a better suited offering than Bronze/Starter.

How about you leave that for the customers to decide?

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They essentially said they are not at the top of the post because its not profitable enough to keep the bronze tier. I appreciate the honesty tbh

That seems unlikely to me. The marginal cost of Gitlab must be pretty near zero.

I agree with them that most people probably want the $240/year plan, but their existing customers clearly chose the bronze plan for a reason.

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