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I heard from somewhere that you can't listen to a review by someone without at least first knowing them. Which is a valid point when you consider the review that was left for 9/10.

Cracks and noises are OK for some but a huge issue for others - that review you mentioned literally appeals to both sides which is crazy.

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Those noises meant the product was stripping gears during the first day of use while performing it's intended task.

Exactly, but some people will pass it off as nothing major. But others will lose their mind, phone customer service and demand the manager because there wasn't enough sticky tape on the packaging as well as the grinding gears, even a whiff of a lawsuit will get thrown out there no doubt.

It's completely dependent on the individual and their ability to determine what is wrong, what is right and what their experience is to be able to determine that their opinion is in line with what you would expect.

Remember that dress? Was it blue or gold? Same difference.

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