Same text is used by quite a few websites: https://duckduckgo.com/?q=%22Netherlands+County%2C+Californi...
I agree it’s not good though, and if that is the case, they should definitely pay to have some created for specifically for their site
Tbh, those are really big red flags, that I wonder if it's even possible to trust the rest of the article.
Edit:- Seems that Netherlands County, California was on some template T&C that a lot of small firms just copied.
There's a database of companies which have registered.[2] BuyForLife isn't listed. The AAA's reviewers would probably have caught the bogus terms and rejected the clause. A company that didn't register can usually use AAA services after registering late, but there are extra fees they have to pay before they can proceed.
So the arbitration clause is probably invalid. That throws any dispute into court. Which court? Specifying "Netherland, California" as a venue would invalidate the choice of venue clause. So the default rules on venue apply. Consumers can generally sue where the consumer is.
So, any site using that boilerplate probably can be sued in small claims court. Actually, the AAA lets you do that even if consumer arbitration is specified. See rule R-9 in [1]. Consumers usually do better in small claims court than in arbitration. Especially since the company has to send someone, or they lose.
Bad contract drafting of one-sided contracts is a great way to create a legal mess for yourself.
[1] https://www.adr.org/sites/default/files/Consumer_Rules_Web_0...
[2] https://apps.adr.org/ClauseRegistryUI/faces/org/adr/extapps/...