On the other hand, the gain is that E Ink Corporation decided it was worth investing in developing and commercializing the technology knowing they'd have exclusive rights for 20 years, and quite possible only because of that. If they didn't have that guarantee, it might not have been worth any company developing it in the first place.
Now I'm not familiar with the history of investment in e-ink specifically. But I'm curious if there's anyone here who is: if patent protection wasn't available, would it have been worth it for any company to develop it, knowing it might be copied a year later by a competitor who would then undercut the original inventors (not having to pay for the expensive R&D)?