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Specifically to distinguish it from "business" conversations. A lot of my peer group missed that distinction in the whatsapp policy update.

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Is a group conversation personal? Who decides what is personal?

Business conversations are conversations between you and Whatsapp Business accounts. Everything else would be personal.

> Everything else would be personal

Is that written down anywhere?

Not specifically. I assumed the distinction from the two below. "We offer end-to-end encryption for our Services. End-to-end encryption means that your messages are encrypted to protect against us and third parties from reading them. Learn more about end-to-end encryption and how businesses communicate with you on WhatsApp."

And the following link https://faq.whatsapp.com/general/security-and-privacy/end-to...

Okay but my pharmacist has a WhatsApp business account you can communicate on. I would not call such a conversation non-personal, instead it is super personal. But based on what Facebook is saying this wouldn't fall under the "personal" category, and that is worrying.

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