Former C1 employee: I would give Capital One another shot. Their tech and apps are best in class and and built in-house. They also contribute to the open source community (or did).
Still broken. Still no word from them.
And there's the issue about financial software. A couple of years ago they stopped supporting what Moneydance uses. Basically, Cap One only supports Quicken. I would rather cut off my nose than use Quicken. I moved all my accounts to other banks after Moneydance stopped working. Problem is, my SO still has accounts there and the notification issue is a real problem, as she was not notified of fraudulent transactions due to their new bug.
https://support.youneedabudget.com/t/p8h6814/a-real-capitalo...
I get an email for every debit transaction on my account. I've had to update my inbox filters a couple time because they change the email they send it from, but it's been pretty reliable ever since I set it up maybe three or four years ago.
How do I close old savings accounts in Capital One 360?
I used to have my savings split between several buckets, and now I just keep it all in one savings account, but I have four savings accounts with $0 in them because near as I can tell you aren't allowed to close them.
And then I thought, hmm, glad this happened before I had opened an account.
Then again, we're all sitting here reading on the minimal UI of Hacker News, so...
I find the Chase credit card interface to be pretty reasonable, but then again, I'm not logging into it every day.