It's hard to square that kind of return only benefitting shareholders. You'd be hard pressed as an employee to get a 3% raise or whatnot to keep up with inflation, or you'd have the call center people making pennies, or micromanaged down to the second, but over a milkion per employee was earned.
There is a certain point where one has to stop and reevaluate the nature of the value transfer going on. That same business ate years of my life keeping it afloat, but at the first opportunity for equity holders, dropped the floor out by sellout. Not that I'd want to go back given the business model but it does lead to somber reflection and a heartfelt contemplation of tge advantaged position held by the middle-man.