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> It was not the first time Chan tried to buy a Model 3. In 2016, he placed a reservation for the EV and was charged seven times by Tesla. He canceled the reservation and only received all his money back three and a half years later – without any compensation or interest.

Jeez, I was thinking of getting a model Y but some of these stories are scary.

Also the video and images in the link show some pretty bad quality engineering.

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I came here to quote this same line. And he still bought a car from them after that?!

Tesla has also apparently just ended their money-back guarantee. Tough to imagine buying a new one now. Maybe a year or two old, where you can fully inspect it before committing. I don't know that I want to deal with their service either though. Fortunately there are a lot more EVs coming on the market now.

Exactly the same here. I'd never buy from a company that treats its customers with such distain.

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