If there was such an overview, people could actively check which companies to avoid, or who to contact and suggest them to change course.
If there was such an overview, people could actively check which companies to avoid, or who to contact and suggest them to change course.
I'm an engineer with an IT background, and I can confidently say that most (if not all) of my friends who do not come from the same background have no idea what dark patterns are. Some might have that natural skepticism that when they see a dark pattern, they recognize it without even knowing. But I would argue that most people still don't, especially the older generations.
False advertising is already a crime. We should also extend this to dark patterns. It would (i) clean up UIs from the incredibly annoying popups and 'urgency-invoking' messages, (ii) protect consumers from making irrational decisions and, (iii) force companies to put resources into growing the business legitimately and organically, rather than putting resources into shady practices
"Disguised Ads": Reddit, Twitter, Facebook, Instagram use this to make them look like the normal feed.
"Hidden Costs" & "Sneak into Basket": Services for booking flights use this by adding by default insurance, donations, CO2 neutral costs.
"Roach Motel": Most telecom companies are known to use this to keep you from being able to quit that contract, making the customer service hard to reach or asking you to go through a complex procedure to end your contract.
"Misdirection": E-commerce platforms offering you xx% discount by increasing the original value of the low-grade product.
"Price Comparison Prevention": I find it hard on amazon to search for a product sorted by "Lowest price first" because the search query just throws irrelevent and extremely cheap products. The only solution is to "sort by best" which keeps you from looking at cheaper and sometimes better options.
The futility of holding these platforms accountable is that users have no option if every major player in the market is using these strategies. Though this eventually allows novel platforms and services to emerge that focus on making users free from exactly these common fallacies of the major players. Eg. open source services that are ad-free.Quora and Yelp are a billion times worse than even those offenders.
For example, say you go to the NYTimes' subscription checkout. It lets you know "Hey, just so you know, they make it very hard to cancel. Here's more info etc."
Sort of like an ad blocker. If enough people install it, whoever is managing its database of dark patterns/warnings has the power to really punish companies for this kind of thing. Of course that also means they have great responsibility.