JIRA. A Jira ticket is way too overloaded. It’s a story, an epic, a support ticket, a bug, an engineering design, a unit of estimation and work allocation, a source code commit tracking number and much more.

This overloading is painful.

Competing with JIRA is hard though as companies have it and it’s embedded and it is good enough.

Something more engineering centric would make me switch but maybe not my boss or the team would be convinced to do a migration with other more pressing concerns.

A more elegant tool that drives JIRA in the background as a kind of no sql DB might be a way forward.