Vine might have been a bad choice for you, but I am not sure I dislike it from an Amazon-customer perspective, and your post does not make me want to try your product (will you share my musical preferences if I do?).
Vine might have been a bad choice for you, but I am not sure I dislike it from an Amazon-customer perspective, and your post does not make me want to try your product (will you share my musical preferences if I do?).
1) people within the "Amazon reviewing community" know her (by her online identity, and maybe also her offline identity)
2) friends/family recognize her profile, maybe because she has sent links to articles she reviewed, or because she shared an Amazon wishlist ...
3) it is possible to get her personal identity from information disclosed in her almost 600 reviews (maybe including pictures?).
Of course you did not share super critical information, and of course you did not write the billing address next to it. But it worries me that you choose to disclose any personal information at all for no good reason. Feels like a violation of trust.
On the first, am I supposed to improve based on something the user's kids said without trying the product?
On the second, what exactly did she complain about aside from "hardware improvements"? I'll make the changes. But what are they, exactly?
What do you want to know about the product? This is the best primer: https://www.youtube.com/watch?v=9haR4CCeh9o