Fwiw, the administration said:
“””
We are writing to acknowledge the significant concerns expressed by our community regarding the development and execution of our vaccine distribution plan. We take complete responsibility and profusely apologize to all of you. We fully recognize we should have acted more swiftly to address the errors that resulted in an outcome we did not anticipate
“””
The chief resident sent an email explaining the nature of the error. The chief resident is, per my limited understanding, a resident from the previous year who stays on in a leadership role. Not obvious to me that someone in that position explaining the root cause is problematic.