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You hit it on the head with the latency - although it only adds second or two at max, we want to make sure that we can keep it as short as possible.

That said, we have a couple of international beta testers who seem to have a good experience, so I think that we will reevaluate this soon.

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Personally I don't think I'd care if it was a 10 second delay. (It often takes me that long to find the right key to open the door.)

edit: One international issue that has occured to me is the cost of texting a foreign number. Do you have any idea of how many users you'd want to have from a country in order to get a number that's local to them? (And/or is your SMS provider unable to do that?)

We currently use Twilio, but they removed their beta international SMS support a while ago. That said, Tropo has international numbers in some countries.

I think that 4-5 customers using our text message feature would be sufficient for us to consider internationalizing SMS, assuming Tropo support in that country.

I've worked with both the TextMagic and Clickatell APIs (there are Ruby gems for both, we've used them for server monitoring notification) and they're really trivial to use and work internationally.

Email me your account sid, and we'll enable international SMS for your account.

jeff at twilio

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