Seconded, I dislike the evasiveness I detect and the corporate speak. It ignores the actual problem, which to me opens up even bigger problems when you just stick your head in the sand.
I know this comment could be dismissed as tin-foiley, but spending a week here reading stories on FBI wire taps or bills passing through congress and I don't think this is much of a stretch by any means.
I imagine this is a (necessity?) of modern day, massive-scale online services like this... or at least it becomes one once they hit critical mass.
For example, I would expect Facebook has a back-channel for law enforcement to view profiles unfettered by privacy settings. I'm not saying I have proof they do, but would anyone really be surprised if a service with 700 million users globally was in-bed with security agencies?
I suppose I just expect that now.