I consistently get late orders, missing items, or the app is just completely down after I order and I can't access anything. Literally the only reason I keep using it is because of the lax refund/credits policy which results in me getting free food.
I also noticed that Postamtes seems to give drivers either instructions or photos of last delivered foods based on time of day or something, as my deliverys between a bracket of hours are always in the same wrong unit, yet it's tons of different drivers and I complain each time.
You seem know the service will suck and would normally not use it, but you do it anyways because you get free food, which is in turn effectively paid for by everyone else using the service, VC investors, and by Doordash taking advantage of employees/contractors by stealing their tips (in the past).