Customer --> Apple --> Reseller --> Publisher
as opposed to:
Customer --> Reseller's website --> Publisher.
iFlow says in the linked article this second model is unworkable for them because iFlow can't get by on 30% of the transaction. iFlow wants 50% like they were getting before the agency model.
You may not have intended this, but that sentence reads as though iFlow is merely making less money than it wold like. The problem's worse than that. iFlow would be losing money with each book sold.
iFlow doesn't have the clout to negotiate contracts with individual major publishers: books are made available through a wholesaler. The wholesaler distributes the publisher's cut, takes its own, and gives iFlow itself a cut of _less than_ 30% of the sale price. Since Apple suddenly wants an entire 30% of the sale price, iFlow would literally be losing money with each transaction to make up Apple's "cut".
As part of the agency model, all books must be sold at the same retail price, so iFlow can't simply bump up the price of its books to compensate, either.
iFlow doesn't need any clout when negotiating a cut, everybody gets the same deal:
>All sales agents get a 30% commission on the sale of a book. No one gets a different deal. Prior to the agency model, publishers typically offered retailers a 50% discount.
Apple only gets a cut if they handle the processing, i.e. sold on iOS. Books are not a subscription, they can be sold on a website outside of iOS without restriction.
Am I wrong on any of this? I got downvoted but I'm not sure why.
Yes.
If you sell digital goods for use on an iOS device then you must also offer them via in-app sales, for the same price as you do elsewhere.
Since their app is only an iOS app, everyone will continue to buy via the in app purchases even if they did offer it online, and for each of those purchases they have to pay the Apple tax.
http://www.apple.com/pr/library/2011/02/15appstore.html
But this policy only applies to subscriptions, not to purchases. In particular:
>Publishers set the price and length of subscription (weekly, monthly, bi-monthly, quarterly, bi-yearly or yearly).
does not sound like it is in any way compatible with the book world's agency model.
Edit: found an Ars Technica article here:
http://arstechnica.com/apple/news/2011/02/apple-responds-to-...
but it seems that this policy was unclear even at the time according to the terms, and it's certainly not enforced with the Kindle app, so it's unclear what's going on here.
That's pretty much the problem in a nutshell - the policy's unclear, and it's always unclear until Apple brings the hammer down. Not a good environment in which to try to build a business.
Books are explicitly included in that document.
Subtract from the %0 net margin the costs of doing business and you are in a lot of trouble.
Sounds like they need to move to a premium app model and stop trying to make money from book sales.
Their complaint here is the agency model of pricing itself.