Sorry about the email adress, it is now corrected.

About your questions, I am sorry I can't go into the specifics but I don't want to damage our brand. I would be more transparent if the situation was desperate but we are not there yet (that's what I want to avoid).

Here is what I can say : - our product is a complex (pc/win) software. - it requires some investment but not much (domain expertise is too strong a word). - most customers can find alternatives even if much more costly - our own market could grow (especially under a focused marketing push). - our company culture is quite informal - I suppose we could accept outside direction. Not sure, though, I never thought about it.

Don't hesitate to contact me if you want details.