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Is it a saas or on-prem solution? I'd be interested in a tool like this, but infosec is going to have some concerns about data security and privacy.

SaaS frontend + on-prem backend (open-source)

Data transits through the on-prem backend hosted on your servers to your end-user browser, while remaining invisible to our Forest Admin servers.

It's actually both. If you want to wrap your head around it, you can read this article (https://bit.ly/ForestAdmin-architecture).