[Update 2 : AFLwiz, the courier service is owned by FedEx. Received a call from their head-office. They apologized for the goof-up. I appreciate it. But, no response from Infibeam yet. Even if the goof-up was because of the courier service, Infibeam is responsible for it. It is Infibeam’s responsibility to track packages as well. This also comes in “Customer Satisfaction”.]
[Update 3: I received a call from Infibeam. They apologized about the goof-up. Told me that shipping issues are also their responsibility. I gave my feedback that the orders that i placed was not in my account. Some tech issue i guess. Best part, I am getting the book free. Weird part, FedEx called me to tell that the delivery boy left at 11.30 and the place is 6km from my home. I guess he is coming on foot because 6 hours have passed :P]