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Comment by ARandomerDude | Hacker News Reader

Honestly, I doubt most people at Apple would disagree with you. Bugs happen. I'm not saying it's good, it sounds like they need to improve testing and QA, make it right for their users, etc. But I'd be surprised if anyone in a meeting at Apple (seriously) said "let's black-screen-of-death the 2013/2014 models."

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It is never that straightforward. It typically is a decision to deprioritize testing of some things.

A company as rich as Apple should be able to QA their full supported product range without compromise.

They should be able to. It would be easy. But it is faster and cheaper not to, and companies are not single omniscient monoliths. Each department has their own targets, quotas, and deadlines, and while I doubt anyone at the top of Apple said anything along the lines of "ignore these devices", the ball was dropped somewhere in the chain of command, and the fact that nobody picked it up (along with experiences with past Apple updates) suggests to me that QA is much lower priority at Apple than some other places.

Testing and doc quality seem deprioritizedfor macOS. This is not good.

Was doc quality ever a priority for Apple?

Yes.

https://en.wikipedia.org/wiki/Inside_Macintosh

> I'd be surprised if anyone in a meeting at Apple (seriously) said "let's black-screen-of-death the 2013/2014 models.

Nah, dude, they are in there saying "let's make more bags of money", which is exactly why software continues to suck at an accelerated rate. None of it is reliable long term and it changes so fast users can't keep up, other than having to shell out more and more money to stay in the game of usable software.

A few days ago I woke up and my Sonos won't respond with Alexa. The software got updated and now they expect me to jump through a bunch of hoops (including logging out of Amazon on my devices) to get it back, but I'm not.

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