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Rackspace is investing heavily into the cloud. The Cloudkick acquisition was part of that. I am extremely happy to hear that the CP was one of your major pain points, because it is one of (if not the top) priority to improve. The team that is based in San Francisco is working directly on that project. If these sorts of problems are interesting to you, please let me know!

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That's great to hear. I'm excited for more competition in the space.

That being said, I've raised the issue of the location of the DNS manager many times and have been told that it is by design and won't change. Go to the Linode or Slicehost CP and a link to the DNS manager is on the dashboard, where it should be. I just don't understand the reasoning for hiding it behind a specific server instance despite it being a globally applicable system. This is probably more annoying to me because of the slow speed of the control panel, meaning it takes a long time to get to the DNS manager.

Best of luck with the improvements!

yesimahuman: Despite what you have heard, that is something that is scheduled to change. Take a look at http://www.rackspace.com/cloud/blog/2011/03/21/announcing-ra... This will be the foundation for a brand new DNS Manager in the Control Panel, and it will give you the ability to script your changes!

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