If that is the case, why do they have to bring the empty container back? Why couldn't the person bring it home to their own house?
I understand why you would get it delivered so it is hotter/fresher... but not the return
I understand why you would get it delivered so it is hotter/fresher... but not the return
[edit: watched the video he says that its very hard to carry things and board trains in mumbai, thus worth it to have the tiffin returned home as well]
And this isn't the case only during peak hours, this is the situation 24x7.