Common mistake, trying to replace humans with machines. Typical of penny-pinching bean counters and talentless middle-management chair warmers. But I don’t think Apple has ever understood automation (as any 20-year AppleScript veteran can tell you), so I’m not surprised Cook’s crew has failed to capitalize.

Complex automation works best when placed in the hands of skilled humans, as an amplifier of human ability. Let them use the machines to accelerate all their mundane repetitive crap, while retaining the human ability to make reasoned decisions and handle corner cases and errors intelligently.

But perhaps a more logical place to start is by automating away the penny-pinching bean counters’ and talentless middle-management chair warmers’ jobs? Dog knows they’re reliably useless at it themselves.