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“I only realized that when my SO's Dad showed me the Porsche Taycan, that I realized how much Tesla had sacrificed, in terms of customer convenience and customer service”

Can you explain this, what compared unfavorably

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Tesla's level of service drops like a cliff after the first year, at least in Europe. While it's still better than the traditional dealership model of service, it's nowhere close to the kind of service that a German car gets. Not to mention the fact that Tesla wants to play the Apple game and become exclusively set on retaining its exclusive OS. I can see more customer unfriendly behavior in the future.

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