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Comment by fakedang | Hacker News Reader

I'll have to agree. Having bought into the Tesla Kool aid last year, I decided to get myself one (S). Sure, I liked it and all, and it certainly reeks of German engineering design thanks to Holzhausen, but it's overall service model leaves much to be desired. I only realized that when my SO's Dad showed me the Porsche Taycan, that I realized how much Tesla had sacrificed, in terms of customer convenience and customer service. Tesla is no BMW or Porsche, and I don't think it can be one either - not with Musk's demanding sort of leadership. Designing a sexy car might be possible, but designing the processes behind manufacturing that with no qualms or quality issues, with a constantly changing team of engineers, is not possible. That requires time and patience and a lot of TLC, all of which Musk doesn't have.

It's a good stock to ride the sucker wave on though.

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>Tesla is no BMW or Porsche

O, please. I own both BMW and Tesla, and while BMW is more refined car, service and quality miles better with Tesla. BMW gets obscure error codes, and then dealership lazily tries to fix it for weeks (this year BMW spent 7 weeks at the shop, last year 3 weeks). Tesla needs service, technician comes and fixes it on your driveway!

You’re comparing dumb and dumber.

You can buy an equally boring looking car to the Tesla 3, say a loaded Honda Accord, and avoid the finicky bullshit that comes with the BMW.

> Tesla needs service, technician comes and fixes it on your driveway!

Unless the parts aren't in stock. Then technician comes and fixes it on your driveway, 2-3 months later!

You are comparing very different classes of cars. A Tesla Model 3 is equivalent to BMW 3 series ($35-40K), and in my experience compares very favorably to it in terms of performance, design, servicing/maintenance and more. Owning an entry level BMW isn't the luxury it's claimed to be in ads. A Porsche Taycan goes for $150K+.

The fit, finish, and overall handling of an entry level BMW 3 Series is absolutely comparable (if not superior) to a Tesla Model 3.

The Model 3 wins on acceleration, though, no question about it.

“I only realized that when my SO's Dad showed me the Porsche Taycan, that I realized how much Tesla had sacrificed, in terms of customer convenience and customer service”

Can you explain this, what compared unfavorably

Tesla's level of service drops like a cliff after the first year, at least in Europe. While it's still better than the traditional dealership model of service, it's nowhere close to the kind of service that a German car gets. Not to mention the fact that Tesla wants to play the Apple game and become exclusively set on retaining its exclusive OS. I can see more customer unfriendly behavior in the future.

its interesting because Musk isn't trying to design a Porsche, he is trying to design low end cars, but to me that makes little sense. To me, it feels like he should go with the iphone model

He perhaps has loftier goals than making money.

Or he likes getting that mass-market money.

you probably dont understand the iphone then.

It's this the bit where you tell me that unnecessarily gluing in batteries, and soldering in memory, and charging a fortune for cables, and silently reducing processing power of older products, is all somehow about bringing tech to the masses and not a cynical move to reduce repairability and squeeze money out of successful lifestyle marketing?

I remain to be convinced, have at it ...

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