Don't take this personally. Your comment just gave me an itch I had to scratch.
There are some words in people's explanations that always bother me. These are 'just', 'mere', merely' and the like. Why? Because they're not explaining, but explaining away. It's like saying: x is trivial, so it's not as important as you think.
But reality is much more complicated than that. For even simple things are hard to fathom for those not knowing how simple it is.
Now, back to the topic: no, medieval painters' lack of knowledge on how use perspective was not just matter of being stuck at conventions. When everyone is expecting to see a certain thing and you're payed to do that thing, it's not 'just' up to the painter see outside her/his perspective. What I'm saying is that takes a huge leap to break away from all that.
Beware of just explaining away phenomena.