I can't believe there's no standard in SIP to display the 'IVR' on your phone as a menu and have it give you a ring once an agent is available yet
It would enable us to store open data for phone numbers, making phone numbers something we can interrogate for IVR menu data before a call is made - helping navigate it automatically - it could also present caller ID when receiving a call. However, we’ve got _lots_ of work to do on this.