[1] https://services.google.com/fh/files/misc/enterprise-support...
For actual issues needing real support, like when anything breaks, they're useless.
We've ultimately decided that we're moving out of Google strictly to AZURE / AWS, and ironically enough Oracle.
The price charts are all publicly available. Anyone can check for themselves what the costs are.
For example, one will hardly think of the cost of the disk speed (IOPS, in AWS), before moving to AWS. Then, they will suddenly have to deal with it (note that IOPS will be mostly opportunity costs, in case one doesn't choose provisioned IOPS of larger capacity).
AWS prices are well-known, and not for being low.
Now, the benefit of AWS may well be worth the high cost - that's a separate question.
AWS is run like a gigantic social experiment in "how half-assed and crusty can we make it and still have people pay?"
The reason we put up with them is because A. they're the new IBM, nobody gets fired for choosing AWS, B. you can reliably reach a human who will at least give you a straight answer when you start to suspect that the AI-powered auto-scaling is actually marketing fluff sprayed over a double/halve cron job that runs at the top of the hour.
You say this as if it's an afterthought as opposed to an incredibly important and massive advantage AWS has over GCP.
Do people find "?" as being aggressive? I think questions generally, tend to be aggressive (which is why deflecting back at your opponent is common in online arguments), and I'm having a hard time seeing how a question mark does more than just attempt to annoy the other person.
I'm curious what others think, I may be too sensitive.
I'm on the younger side for HN. In my social circles replying to something with either just '?' or just a leading '?' is pretty aggressive and rude.
I read it as, "huh?" or "what?" or even maybe, "who are you kidding?" and for all of those determining offense level comes with context.
In this context, the person replying clearly sees it as a bullet and puts some detail on why out there.
Frankly, that kind of thing is as offensive as we all might think it is. Almost any offensive thing is.
Context matters.
If it were me, I would continue your preferred mode of expression.
Offence works in strange ways.
Truth is, we are all as offended as we think we are.
And the reasons for it vary widely, with some well established ones seeing broad, but rarely complete consensus too.
Implication?
There is no way to know what may be offensive beyond a few well trodden examples.
Second order implication?
Offence is gamed easily, and I submit regularly as a tactic more than a meaningful, or sincere sentiment.
Having worked through that in my life, I quit apologizing and put more effort into understanding others and helping others understand me.
Starts with, "I did not intend to offend"
And carries on with whatever the primary context is, not the meta context.
Where others insist on the meta, I simply cannot help them and either the convo settles back to its original intent and value or it does not.
All I can do is leave the door wide open to continue and express my stated intent and that I am the authority on it.
Wash, rinse, repeat.
I cannot tell you how many conversations I have recovered to good ends doing that.
My 0.02
There is the disdain of not explaining exactly what you are questioning with the implicit assumption you are questioning everything said. It's pretty much a stand-in for "WTF are you on about? I don't even know how to ask a sensible question about what you said." when I've used it.
In this case though? It's a single statement so maybe a bit abrupt but I read it as a request for clarification. A fairly strong statement was made (essentially "don't use this company") with no backup or explanation. So an equal lack of effort was made proportionally in response.
> Minimum 12 month contract
> One TAM unit provides on average one business day’s worth of effort per week
Just to have an ear on deck about Google's issues?
It sounds like the platform is bad enough that we're in the ballpark of Bald Tony the TAM coming in with a bat and saying "nice place ya got here in this rough neighborhood... pity if something bad happened to it!"