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Comment by _hao | Hacker News Reader

Gandi[1] and Namecheap[2] are the only ones that I trust.

Gandi's systems are incapable of handling a legal name change. You have to create a brand new account, individually transfer ownership of every single domain to the new account one by one, and then manually update all four contacts for each domain one at a time. It actually would have been faster and easier for me to transfer to a new registrar.

https://docs.gandi.net/en/account_management/faq/index.html#...

Gandi is made for you if : - you need several (internal or external) users to have rights on your domains - you need to control your domains with an API - you need to be able to register domains for any customer or partner

If you have many domains, that you need to handle manually, any operation on all domain will take time, as it would likely take time with any other registrar.

I don't like Namecheap because they really rip you off when the time comes for annual renewal. Much more expensive than others to the point where if you are certain that you will need the domain for longer than a year it is better to go elsewhere.

Here is how you can test it (using .io or .me domains): Search for domain on Namecheap, they usually have good prices for the 1st year. Add it to cart and then change it to 3 years and watch the price zoom up, not to 3x but more like 6-8x in cost. Now go to a different registrar and do the same. In my experience for 3 years Namecheap are always more expensive.

you should look at this for Gandi - https://www.cbronline.com/cloud/gandi-outage-hardware-failur...

Doesn't appear to affect their DNS but VM hosting service. Kind of embarrassing but is it relevant?

I wasn't aware of this but shit happens. I don't use their cloud (have some e-mail boxes that forward to my own so I have copies), but I can see how something like that can be an issue with people.

Also this is just another example of how Twitter shouldn't be used for any serious type of communication.

Different service. They got most of the data back in the end. And you should always have backups somewhere else. I'm not sure why this is relevant.

Yeah, at the time they got a lot of bad press for their abysmal support responses. Things like saying that their backup solution was not a backup solution, blaming the customer, etc etc.

Saying that people should have geographically diversified backups is like saying you should always read the T&Cs of every website you interact with. Yes, you definitely should. But many people would rather just trust the brand, and a trust broken is not easily fixed.

And understandably, that broken trust has a knock-on effect for other services in the same brand.

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