People rarely criticize Apple for the products themselves. Apple gets criticism because of the "weird" (for lack of a better word) restrictions on the products. I've stopped using a Mac for quite a while now - but I recall examples - when the first Macbooks came without a optical drive you could buy an external one. But it will only work with _that particular Macbook model_ (after googling around I found that you could send a magic SCSI string to make it work). There is no iPhone with a SD card slot - my dad _LOVED_ iOS and his iPhone 6S but he had to switch to an Android phone so that he can use a 500GB SD card to store all his photos (he wants _ALL_ his photos available locally on the phone, so cloud sync is not an option).
I could go on. Apple makes some amazing products, but then adds quirks that makes the amaze short lived.