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Comment by Zippogriff | Hacker News Reader

You're not alone. Overwhelmingly the most common reaction when the topic of modern Dropbox comes up, among people who pay attention to it at all, is best summarized as "ugh". I think the only thing keeping people on it is inertia. It hasn't quite gotten annoying/bad enough to be worth the time to switch to something else, but the trend is clear and has shown no signs of reversing.

Even their rebranding to "Dropbox Business" everywhere basically says "individuals and solo/small business people, please do consider leaving, we aren't doing what we started out doing and aren't for you anymore".

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When you get a chance give this post a read, we're investing in our personal users now more than ever. The features we've announced are just the beginning.

I believe that individual teams believe that, and I believe that some decision-makers are interested in doing enough to keep from losing those users too fast.

Looking at the home page, though, it's very clear where the focus is. The only link I can even find to the Plus option is in the footer and it's not even clear it's not a business plan (truly, why would any of the plans on a site that brands itself entirely as "Dropbox Business" not be business plans?

Someone who didn't know otherwise would assuredly bounce off the site having ascertained there are no personal plans. That has to have been a deliberate choice. I guess it could be some kind of grievous mistake to have somehow entirely failed to account for someone interested in an individual plan visiting "dropbox.com" to find it, except it fits with the rest of the publicly-visible moves coming out of Dropbox.

Despite of what you have to say, most people believe that Dropbox has degraded the "value" it provides to the user. Why is that? They've been pestered by notifications (which can be turned off), annoying upsells, features that no one cares about and the folder has now become super ugly - vaults, computer back and passwords (they should be in a dropbox services folder), constant barrage of messages on phones to share photos, no way to export multiple photos to iOS Photos app, etc.

Please respect the honest opinion from the users and try to work with them and show empathy. I am not seeing that.

Well if you want to compete with Google Drive you should probably look into starting an email service with good integration for file sharing. Don't know if you do it already but since I don't really log in to Dropbox daily and I do to Gmail, haven't really looked into it. And the Gmail + Drive combo works pretty well although I heavily dislike the Drive file user interface (why it can't be more like regular file system interface?)

I use Dropbox only because it's easy to edit/add files from the file system (and I don't like Microsoft or Google enough to give their services a chance).

Roll Dropbox back five years, then send everybody in the office home, forever.

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